Terms of Service

1. Introduction

Welcome to PDF2Markdown. By accessing or using our AI-powered PDF conversion service at https://pdftomarkdown.page ("the Service"), you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using the Service.

2. Service Description

PDF2Markdown is an AI-powered document conversion service that uses intelligent routing (including Docling and OCR technologies) to convert PDF documents into Markdown format. Users can upload documents, process them, and download the converted results. The Service offers both free and paid tiers based on a credit system.

3. User Obligations

By using our Service, you agree to:

• Use the Service in compliance with all applicable laws and regulations
• Not attempt to circumvent any limitations or security measures
• Not use the Service for any illegal or unauthorized purposes
• Not interfere with or disrupt the Service or servers
• Not upload content that violates intellectual property rights or contains harmful material

4. Intellectual Property Rights

You retain strict ownership of all documents you upload to the Service and the converted outputs generated from them. We do not claim any ownership rights over your content.

The Service interface, branding, and underlying technology are the property of PDF2Markdown.

5. Payment and Credits

For paid services, you agree to pay all applicable fees. All payments are processed through secure third-party providers.

• Credits are purchased for document conversions
• Payments are non-refundable except as required by law
• Subscription plans renew automatically unless cancelled

6. Privacy and Data Protection

Our privacy practices are outlined in our Privacy Policy. We are committed to protecting your data:

• We do not store your permanent documents; uploads and results are deleted after 7 days
• We do not use your private documents to train our models
• We collect only essential information for account management and service delivery

7. Service Availability

While we strive to maintain continuous service availability, we do not guarantee uninterrupted access to the Service. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.

8. Content Guidelines

You agree not to upload or generate:

• Content that violates any applicable laws or regulations
• Hateful, discriminatory, or offensive content
• Content that infringes on intellectual property rights
• Sexually explicit or pornographic content
• Content intended to harass, abuse, or harm others

9. Limitation of Liability

The Service is provided "as is" without any warranties. We shall not be liable for any damages arising from the use of the Service, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after any changes constitutes acceptance of the new Terms. We will notify users of material changes by posting the updated Terms on this page.

11. Contact Information

If you have any questions about these Terms, please contact us at support1@pdftomarkdown.page.